Requirement
Pattern
Maintenance Procedures
Description This pattern expresses the need of assessing the supplier maintenance teams and maintenance experience.
Comments ----
Pattern goal Assessing the supplier's maintenance procedures
Author Cristina Palomares, Samuel Renault, Carme Quer, Cindy Guerlain
Sources (0..*)
  • Requirement books from SSI
  • Specialized literature
Keywords (0..*)Maintenance procedures, Maintenance stage, System implementation project
Dependencies (0..*) ----
Requirement
Form
Maintenance Procedures
Description This form expresses the need of setting the procedures that the supplier shall follow after the implementation of the system.
Comments Fixed part application: (1); Extended parts application: - Maintenance Experience (*) - Maintenance Teams Existence (0..1); Parameter values constraints: -maintenanceExperience, projectType DisjointValues (Maintenance Experience)
Version date 2012-05-23 14:31:51.548
Author Cristina Palomares, Samuel Renault, Carme Quer, Cindy Guerlain
Sources (0..*)
  • Requirement books from SSI
  • Specialized literature
Fixed PartQuestion text ----
Form text The supplier shall provide information about its maintenance procedures.
Extended Part Maintenance ExperienceQuestion text ----
Form text The supplier shall provide information about %maintenanceExperiences% on %projectType% projects.
ParameterMetric
projectType: is a type of project related to the new one (the same, the most similar, etc.)RelationshipNameType: RelationshipNameType = Domain(all, the same, the most similar, similar, related, ...)
maintenanceExperiences: is a non-empty set of the different information related to supplier maintenance experience (number of contracts, etc.)MaintenanceExperiences: MaintenanceExperiences = Set(MaintenanceExpereince)
MaintenanceExperience = Domain(number of maintenance contracts in progress, types of maintenance contracts, ...)
Extended Part Maintenance Teams ExistenceQuestion text ----
Form text The supplier shall provide the %teamsInformation% of the system's maintenance teams.
ParameterMetric
teamsInformation: is a non-empty set of the different information related to a team (availability, etc.)TeamsInformation: TeamsInformation = Set(TeamsDetail)
TeamsDetail = Domain(proximity to the customer site, availability, ...)