Mobile application accessibility

Accessibility statement

The Universitat Politècnica de Catalunya is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of 7 September on accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to the APP UPC application available for mobile devices.

Compliance status

This website is partially compliant with the RD 1112/2018 due to the exceptions and the lack of conformity of the following areas.

Non-accessible content

The content presented below is not accessible by the following:

Lack of conformity with the RD 1112/2018:

  1. In some cases there is no alternative textual representation for the visual elements [requirement number Non-textual content of UNE-EN-301549: 2019]

  2. Some elements of the screens are not achievable by navigating only by applying in the expected order using support products [requirement Significant sequence of UNE-EN-301549: 2019]

  3. In some cases, the application element cannot be accessed using the device horizontally [requirement Orientation of UNE-EN-301549: 2019]

  4. Some pages and texts may have insufficient color contrast [requirement number Minimum contrast of UNE-EN-301549: 2019]

  5. Some screen elements are not accessible via keyboard tabs [requirement UNE-EN-301549: 2019 keyboard]

  6. When using support products, the focus may not shift to the next expected item [requirement UNE-EN-301549: 2019 focus order]

  7. Multimedia content may not fully meet all accessibility requirements [requirement number 11.8.2 Non-textual content of UNE-EN-301549: 2019]

  8. In some cases it is necessary to move the screen in two directions with your fingers to see the complete information [requirement number Readjustment of the text of UNE-EN-301549: 2019]

Disproportionate burden

Not applicable

Content does not fall within the scope of legislation apply

There may be links to websites and services of third parties that are not developed by this University or that are not under its control.

Preparation of the present statement of accessibility

The present statement was prepared on May 5, 2022.

The method used to prepare the statement was a self-assessment carried out by the company UPCnet S.L.U on May 3, 2022.

The statement was last reviewed on May 5, 2022.

Observations and contact information

You can make communications on accessibility requirements (article 10.2.a) of Royal Decree 1112/2018), Through the following contact form, including:

  • Report on any possible non-compliance on the part of this website
  • Transmit other difficulties of access content
  • Make any other query or suggestion for improvement concerning the accessibility of website

Requests for accessible information and complaints

In order to make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018), please go to the generic instance. 

Any natural or legal person may submit complaints concerning compliance with the requirements of Royal Decree 1112/2018 and request information concerning content that is excluded from the scope of this regulation.

Applications and complaints are registered in accordance with the requirements established by the Common Administrative Procedure of Public Administrations Act 39/2015 of 1st October.

Method of implementation

If after a request for information accessible or complaint, this had been rejected, it is not in conformity with the decision taken, or the response would not meet the requirements set out in regulation 12.5, the person concerned may initiate a claim. It also may initiate a claim in the event that it has been passed within 20 working days without having received no reply.

The claim may be submitted through the generic instance. Complaints are received and handled by the Accessibility Responsible Unit.